Effective Date: 01.01.2025
At PayNox, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you use our services. By accessing or using our platform, you agree to the practices described in this policy.
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and mailing address
- Government-issued identification (for verification purposes)
b. Financial Information
- Bank account details
- Cryptocurrency wallet addresses
- Transaction history
c. Technical Information
- IP address
- Browser type
- Operating system
- Device information
- Cookies and similar tracking technologies
d. Other Information
- Any additional data you provide when contacting us or using our services.
We use the collected information for the following purposes:
- To process transactions and provide our services
- To verify your identity and comply with legal requirements
- To improve our platform, features, and customer experience
- To communicate with you about updates, promotions, or technical issues
- To detect, prevent, and address fraudulent or illegal activities
- To comply with applicable laws and regulations
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Third-party companies that assist us in delivering our services (e.g., payment processors, customer support).
- Legal Authorities: When required by law or to comply with a legal obligation.
- Business Partners: For transactions or collaborations that involve third-party platforms.
- With Your Consent: If you explicitly agree to share your information.
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period ends, we securely delete or anonymize your data.
We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:
- Data encryption
- Secure server infrastructure
- Regular security audits
- Access control protocols
You have the right to:
- Access Your Information: Request a copy of the personal data we hold about you.
- Correct Your Information: Update inaccurate or incomplete data.
- Delete Your Information: Request the deletion of your data, subject to legal and contractual obligations.
- Restrict Processing: Limit how we use your information in certain circumstances.
- Data Portability: Request a copy of your data in a machine-readable format.
- Withdraw Consent: Opt out of communications or data usage where consent was previously provided.
To exercise any of these rights, please contact us at privacy@paynox.com.
Our platform uses cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver tailored content. You can manage your cookie preferences through your browser settings.
If you access our services from outside the United Kingdom, your data may be transferred to and processed in countries where data protection laws differ. By using our platform, you consent to such transfers.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a new effective date. We encourage you to review this policy regularly.
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us at:
PayNox EOOD
ID number: 208071994
Email: privacy@paynox.com
Address: Burgas, 19 Maragidik Str., 2nd floor, office 1
Thank you for trusting PayNox with your personal information.